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Refund and Returns Policy


Our refund and returns policy lasts 14 days. If 14days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund/return, your item/payment must be unused and in the same condition that you received it. It must also be in the original amount.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail for additional support.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at for questions related to refunds and returns.

For more information see Terms and Conditions of Use.


GOGO48, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other GOGO48 service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. GOGO48 reserves the right to refuse service to anyone for any reason at any time.

T1. Cancellation within 14 days and gain full refund.
T2. No refunds if cancellation occurs after 14 days.
T3. Free membership refund obtained, cannot re-register for 28 days.
T5. Standard membership refund obtained, cannot re-register for 56 days, no refund obtained 28 days cooling off period.
T6. Silver membership refund obtained, cannot re-register for 84 days, no refund obtained 28 days cooling off period.
T7. Gold membership refund obtained, cannot re-register for 112 days, no refund obtained 28 days cooling off period.
T8. Anyone identified money laundering, any illegal activities, or unethical practises. Funds may be seized and local / international law and order authorities will be advised. Your funds will be frozen and handed over to authorities relevant to your countries law.
T9. In relation to section T8. Your account with us will be terminated and the relevant databases including insurance and credit check companies will be advised/reported. This may have a detrimental effect on your part.